FAQs

How to I contact Karenke Candle Company?
-You can email us at support@karenkecandlecompany.com or complete the Contact Us form

When will my order ship?
-Please allow 2-4 business days for processing prior to shipment.  Once your order has shipped, you will receive a tracking number.

Where is Karenke Candle Company located?
-We are located in Rockton, Illinois in the United States.

How do I create an ordering account with Karenke Candle Company?
-When you click the small person icon at the top of each website page, an account information screen will open. You can create a new account or login to an existing account with you email address.

 Does Karenke Candle Company offer any custom products?
-We are able to offer some customized products. Please contact us at support@karenkecandlecompany.com to inquire about customized products.

 I'm interested in stocking Karenke Candle Company products in my shop?
-Please contact us at support@karenkecandlecompany.com to inquire about wholesale. Please include the name and location of the retail shop, and we can discuss options and pricing.